No single point of failure - user currently has to muscle through
Can we anticipate when a user might fail?
Can we anticipate when a user might fail?
Upsell/Cross-sell
Drawing the line between fighting and letting go
CASE STUDY
3 min
ROLE
Lead Product Designer (Intern)
TOOLS
Figma, UserTesting, Figma Slides (For presenting to leadership)
TIMELINE
5 Weeks, 2024